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* Ashgrove, 30 Jan: 'Noise outside house'

(21098) Complaint about noise disturbance at a student property in Ashgrove Road in the early hours of 30 January 2022.

A resident complained about noise created by people gathered on the front steps of the property and in the front garden. He says he first heard loud talking and occasional shouting at about 1-30am but tried to ignore it. However at about 2-30am the noise seemed to be escalating, so he dressed and went out to investigate.

"On arrival outside the property, I took some video, commencing at 2-33am. There were at that time less than a dozen people outside the property on the steps or in the front garden. They were talking rather than shouting but some of it was quite loud, and the overall effect is noisy. A short while later, more people came out, so there were now 15-20 people outside the house and the sound levels were rising."

He asked to speak to a resident of the property, and a young woman came to the door. He asked that guests go inside, or leave, and she organised this, but it was about 3am before the area was cleared and he went home. Some disturbance, though much less, was still audible until about 4am.

He says the woman he spoke to said she was a student with UWE, and so he initially directed his complaint to them. But after sending their campus police officer to the address several days later, UWE reported back that all the students at the property were with UoB. This was confirmed by the managing agents for the property. The complaint was subsequently redirected to UoB.

Another resident in Ashgrove Road later reported that he had contacted Operation Beech in relation to the same property several nights later.

Reported to UoB or UWE: Both (UoB confirmed)

Raised with landlord / property agents: Bristol Student Lets

Reported to police: UWE campus officer

Complaint # in series: 1

Previous report # citing this address: xxxxxx

Total incident(s) in this report: * 2

# From 1 July 2021

* Includes incidents mentioned in this email that have not been recorded previously.


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